Your item will be shipped when you reach the middle of your instalment period and meet all our delivery conditions, and at that time you must have paid half of the cost of the item in equal instalments. For example; On a 2 months plan, the delivery is processed immediately, on a 6 months plan, the delivery is processed on the 3rd month, on a 12 months plan, the delivery is processed on a the 6th month.

Yes, you can chose to pay outrightly by choosing the once payment option.

We do not require your BVN or your bank account login details.

CDcare does not store your card details so the issue of card insecurities does not arise with CDcare. Our payment gateway is Flutterwave and they are reputable for taking security seriously. To know more about Flutterwave please click here.

Yes, your money is safe with CDcare. CDcare is a reputable organisation that has delivered to more than 17,000 Nigerians across the country. We are accountable and give value for money, Nigerians trust us with their money and they also attest to our quality services and products. Kindly check our social media platforms for testimonials. Our customer care service line is open to everyone. Our Physical location is at 12, Adenekan Street Fadeyi, Lagos State. At CDcare, we exist to serve you and ensure sure you enjoy the easy life with us

CDcare gives a 3 days and 7 days payment grace on weekly and monthly installments respectively. That means you have the grace to pay your installment a few days after due payment. A default charge of 3% weekly or 10% monthly on the amount due applies after the grace period has elapsed Customers are required to return delivered items they have missed payment on to CDcare to avoid late payment charges. The item will be shipped back to the customer after the due payment is made within one month. After one month, the items are sold off at the used value and the excess amount after deducting all due payment and charges is returned to the customer. You can read more in this blog posts. https://www.cdcare-ng.com/post/default-and-retrieval-on-cdcare https://www.cdcare-ng.com/post/default-and-default-charges-on-cdcare

To facilitate easy payment by you or deduction by us in line with your preferred instalment plan. Please note we do not store your card details; all card transactions are handled by Flutterwave.

Fluuterwave is a payment gateway company that helps businesses in Africa get paid by anyone, anywhere in the world. To know more about Flutterwave please go to https://flutterwave.com/ng/

To get your item early, you can choose the 2-month installment plan. CDcare will run a check and your item will be delivered within 15 days. However, the remaining balance must be paid in one instalment only.

Yes, however, this attracts a fee of 10% of the instalment sum already paid to discourage unnecessary cancellation of orders. Kindly read article 13 of our Terms and Conditions to know more cancellation of orders.

This is an unavoidable possibility so we will present the following options to you: i. That you give CDcare a short period (most likely 1 to 3 days) to make available the actual product to you, if possible. ii. That you chose another product of same price range as your ordered product which is now unavailable. iii. That we refund your money in full if (i) & (ii) above fails.

The terms of purchase is subject to the availability of the item as at when you reach the half payment mark, likewise the price of the item, so if the price of the item becomes cheaper, CDcare will credit the excess amount in your CDcare account which can be used for subsequent instalments.

The terms of purchase is subject to the availability of the item as at when you reach the middle of your chosen installment period, likewise the price of the item, so if the price of the item becomes higher, CDcare will spread the excess amount on your subsequent installments or give you extended duration to pay the excess.

Just tell us by sharing a link and we will review and add it for you. Please click here to contact a CDcare agent to add your desired items for you.

CDcare allows equal and even number of installments. You can choose between 4 to 40 weeks, or 2 to 12 months. However, you must reach the middle of the installment period and paid half of the price of the gadget consistently before you can collect your gadget.

CDcare partners with logistics companies that would deliver your item to you.

Items on CDcare comes with manufacturer warranty. You can contact our support for assistance by sending an email to support@cdcare.ng

Yes, you may choose to pay the remaining amount during the period of installment and your item will be shipped immediately.

CDcare now has a cart feature that allows you to start the same installment plan for multiple items at the same time.

We consider people who fail to pay their installments as defaulters. There are two categories of defaulters and how they are handled; 1. Defaulter before item is delivered: The item will not be delivered until complete payment is made. 2. Defaulter after item is delivered: The item should be returned to CDcare after the grace period. You can read more in these links. You can read more in this blog posts. https://www.cdcare-ng.com/post/default-and-retrieval-on-cdcare https://www.cdcare-ng.com/post/default-and-default-charges-on-cdcare

No, delivery is not free. It is spread across the first half of your installments.

Our delivery requirements are simple and easy to meet, they are: 1. Verify your identity with your phone number, NIN or BVN (BVN is not compulsory) with pictures of your full face. 2. Verify your address by giving CDcare location access on your device. 3. Confirm that you have read our terms and conditions. 4. Verify and use a valid email address. 5. Have an ATM card connected to an account that has funds not less than 5,000 Naira.

The insurance policy on CDcare provides cover against damages incurred on the purchased product. In the event of this occurrence, CDcare will either replace or repair the damaged product. The insurance is 10% of the cost of the product.